Returns & Exchanges
At AlaskanKingBeds, we want you to experience ultimate comfort with complete peace of mind. If your oversized luxury bed or bedding doesn't meet your expectations, we offer a dedicated return window to ensure your sleep sanctuary is perfect.
Return Process
- 1.Initiate Your Request
Contact our white-glove support team within 30 days of delivery to request a Return Merchandise Authorization (RMA) number.
- 2.Prepare for Pickup
Ensure the mattress or frame is in its original condition; our team will coordinate a specialized freight pickup for your oversized items.
- 3.Inspection Process
Once the items arrive at our facility, our quality assurance team will inspect the product to verify its condition for refund processing.
- 4.Receive Your Refund
After approval, your refund will be issued to your original payment method, minus applicable restocking and freight fees, within 7-10 business days.